Your questions, answered.

Welcome to the ASI Performance Pro FAQ . Here you’ll find answers to common questions about shipping, returns, warranties, product compatibility, order tracking, and more. Our goal is to provide fast, clear support to help you shop with confidence.

Product information

The radiator's job is to remove heat from the engine's coolant. As hot coolant passes through the radiator it is cooled before returning to the engine, where it absorbs heat and returns to the radiator. This cooling process keeps the engine from overheating.

The engine generates heat when it is running; this heat must be removed to prevent damage to the engine. Coolant circulates throughout the engine and absorbs this heat. The water pump pushes the coolant through the radiator (where it is cooled) and returns it to the engine once more to absorb the engine’s heat, before returning it to the radiator to be cooled again. When a vehicle is traveling fast, rushing air flows through the radiator and cools the engine. When a vehicle is in stop-and-go traffic or stuck at a traffic light, the engine’s cooling fan pushes air through the radiator.

A sub-performing Radiator has far reaching effects. An inoperative heater, loss of coolant, or engine damage from overheating could occur. Overheating causes severe damage to an engine, including failure of the head gasket. Continuing to drive an overheating vehicle may disable the motor.

Replacement intervals vary greatly by vehicle and driving conditions. We typically see the radiator replaced at approximately 80,000 miles. While the radiator does not wear the same as a belt or brake pad, the repeated heating and cooling cycles the radiator experiences will eventually cause the degradation of its plastic end-tanks and seals.

To replace the Radiator, the technician will drain the coolant from the cooling system and remove the Radiator and radiator hoses from the vehicle. This may also require removal of plastic shrouds and other engine bay cladding to reach the part. Where applicable, the cooling fan switch and electric cooling fan assemblies are transferred to the new Radiator. Once the new Radiator is installed, the cooling system is refilled with fresh coolant and the system is bled of any air, then rechecked to ensure all leaks have been fixed.

Shipping & returns information

We provide free shipping within the United States on all orders with no minimum spend. (Excludes remote areas such as Alaska and Hawaii. We are not able to deliver to Puerto Rico, Guam, or the Virgin Islands at this time.) Shipping fee to remote United States (Alaska & Hawaii) is $190 USD.

We provide free shipping within the United States on all orders with no minimum spend. (Excludes remote areas such as Alaska and Hawaii. We are not able to deliver to Puerto Rico, Guam, or the Virgin Islands at this time.)

We ship orders within 1–2 business days after payment is received. Once shipped, a tracking number will be generated and sent to your email.

Orders are shipped to the shipping address provided at checkout, so please ensure that your address and the recipient’s name are correct. (Note: PO Box addresses are not accepted.)

Once your order has been shipped, you’ll receive a confirmation email with the tracking information. Should you come across any issues with tracking your package, please feel free to reach out to us at, and we’ll work to resolve the issue as soon as possible.

You cna use your Order Number or Tracking number to track your orders here: https://www.asiperformancepro.com/apps/17TRACK