Refund policy

We have a 60-day return policy, which means you have 60 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To initiate a return, please contact us at support@asiperformancepro.com. All return requests must be submitted before sending any items back. Please note that returns should be sent to the following address:

Consignee: HDTJ-Jiekang
Address: 2275 POSADA CT
City: CORONA
State: CA
Country: US
Zip: CA 92879
Tel: 626 228 1001

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at support@asiperformancepro.com.

Free Returns

Free returns are available in certain situations, including:

  • The item arrived damaged.
  • The item is defective.
  • You received the wrong item.
  • The product has a verified quality issue.

For all other returns, customers may be responsible for return shipping costs.

 

Exceptions / non-returnable items

The following items cannot be returned or refunded:

  • Custom-made or special-order items
  • Gift cards
  • Items that have been installed, modified, or damaged by improper use


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@asiperformancepro.com.